One thing we’ll never tire of talking about is feedback. Because having a feedback-rich culture is one of the most important things you can do to create a more resilient and innovative business. But giving feedback well isn’t easy. 

We tend to avoid, procrastinate, or sweep it under the rug until the problems become more pronounced. But, the good news is that feedback is a skill and a muscle - and like any muscle, we can strengthen it. We just need the right form and plenty of practice.