Blog
What We’re Learning (and Relearning) About Resilience
I’m often struck by how life imitates art. This past month, we’ve led several teams through a “Building Resilience” training. Every time, I’m reminded of how much I need to hear the message as well. Lately, I’ve noticed how often I tell myself that once I get through this hurdle, I can exhale. Then, things will feel more manageable.
But just as I move past one wave, another one comes. It’s taken me a while to realize that the waves might not stop.
Feedback Mistake #2 (part 2/3)
One thing we’ll never tire of talking about is feedback. Because having a feedback-rich culture is one of the most important things you can do to create a more resilient and innovative business. But giving feedback well isn’t easy.
We tend to avoid, procrastinate, or sweep it under the rug until the problems become more pronounced. But, the good news is that feedback is a skill and a muscle - and like any muscle, we can strengthen it. We just need the right form and plenty of practice.
Feedback Mistake #1 (part 1/3)
In our experience, one of the most underdeveloped skills in the workplace is how to give feedback. Good feedback. Feedback that actually educates others and helps them improve. So we decided we’d do a summer series on the most common mistakes that we make giving feedback, and how to do it differently.
Because feedback is a gift, when it's given well.